Is your Goal Zero Sherpa 50 power station refusing to charge, leaving you without power when you need it most? It’s frustrating when your reliable power source fails, especially when you’re relying on it for camping, emergencies, or outdoor adventures. A quick fix often involves checking the connections and power source, but sometimes the issue is more complex.
This comprehensive guide will walk you through everything you need to know to diagnose and fix your Goal Zero Sherpa 50 charging problems. We’ll cover common causes, multiple troubleshooting methods – from simple checks to more advanced solutions – and preventative measures to keep your power station running smoothly for years to come. By the end of this article, you’ll be equipped to get your Sherpa 50 charging again and confidently restore power to your devices.
Common Causes of Goal Zero Sherpa 50 Not Charging
Several factors can prevent your Goal Zero Sherpa 50 from charging. Understanding these common causes is the first step towards a solution.
Faulty Wall Charger
The most frequent culprit is a malfunctioning wall charger. Even if it appears to be working, it might not be delivering enough power to the Sherpa 50.
Damaged Charging Cable
A damaged or worn-out charging cable can interrupt the power flow. Look for visible damage like fraying or bent connectors.
Issue with Power Outlet
The power outlet you’re using might be faulty or not providing sufficient power.
Internal Battery Issues
Over time, batteries degrade. Internal battery issues, though less common, can significantly affect charging capabilities.
Temperature Extremes
Extreme temperatures (too hot or too cold) can temporarily or permanently affect the battery’s ability to charge. The Sherpa 50 has built-in temperature protection, but prolonged exposure can still cause issues.
How to Fix Goal Zero Sherpa 50 Not Charging
Let’s explore several methods to resolve the charging issue, starting with the simplest and progressing to more advanced solutions.
Method 1: Basic Checks & Reset (Quick Fix)
This method addresses the most common, easily fixable issues.
Diagnosing the Issue
Confirm the problem isn’t simply a loose connection or a non-functional outlet.
Fix Steps
- Inspect the Cable: Carefully examine the charging cable for any visible damage.
- Test the Outlet: Plug another device into the outlet to verify it’s working.
- Try a Different Outlet: Switch to a different outlet, preferably one known to be functional.
- Power Cycle: Press and hold the power button on the Sherpa 50 for 30 seconds. This performs a soft reset.
- Check the Charging Indicator: After each step, observe the charging indicator lights on the Sherpa 50.
Testing
Plug in the Sherpa 50 and observe if it begins charging. If not, proceed to the next method.
Method 2: Charger & Cable Replacement
If the basic checks don’t work, the charger or cable is likely the problem.
Diagnosing the Issue
Suspect a faulty charger or cable if the Sherpa 50 still won’t charge after verifying the outlet.
Fix Steps
- Use a Different Goal Zero Charger: If possible, try charging the Sherpa 50 with a compatible Goal Zero charger known to be working.
- Replace the Charging Cable: Use a different USB-C charging cable. Ensure it’s a high-quality cable designed for power delivery.
- Test with a USB-C Power Meter: A USB-C power meter can show the voltage and current being delivered, confirming if the charger is outputting sufficient power.
Testing
Monitor the charging indicator lights after each replacement. If the Sherpa 50 charges with a different charger or cable, you’ve identified the faulty component.
Method 3: Temperature Considerations & Battery Reset
If the Sherpa 50 has been exposed to extreme temperatures, or the battery seems unresponsive, this method can help.
Diagnosing the Issue
If the unit has been exposed to extreme heat or cold, or if the battery has been deeply discharged and left uncharged for a long time.
Fix Steps
- Allow Temperature Stabilization: Move the Sherpa 50 to a temperature between 32°F (0°C) and 104°F (40°C).
- Battery Reset (If Possible): Some Goal Zero models have a battery reset function (consult your user manual). This can sometimes revive a deeply discharged battery.
- Charge in Moderate Temperature: Once the unit is at a moderate temperature, attempt to charge it again.
Testing
Observe if the charging indicator lights illuminate. If not, move onto the Professional Help section.
Prevention Tips and Maintenance Advice
Preventative maintenance can significantly prolong the life of your Goal Zero Sherpa 50 and minimize charging issues.
- Store Properly: Store the Sherpa 50 in a cool, dry place away from direct sunlight and extreme temperatures.
- Regular Charging: Charge the Sherpa 50 at least once every three to six months, even if you aren’t using it, to maintain battery health.
- Avoid Deep Discharges: While the Sherpa 50 has built-in protection, try to avoid completely draining the battery regularly.
- Use Quality Accessories: Always use Goal Zero-approved chargers and cables.
- Keep it Clean: Wipe down the unit with a dry cloth to prevent dust and debris buildup.
Pro Tips
- Understand Charging Times: The Sherpa 50 takes approximately 3-4 hours to fully charge with the included wall charger.
- Solar Charging: The Sherpa 50 can also be charged with solar panels. Ensure you’re using a compatible Goal Zero solar panel and adequate sunlight.
- Avoid Simultaneous Use: While charging, minimize using the Sherpa 50 to power devices. This can slow down the charging process.
- Firmware Updates: Check the Goal Zero website for firmware updates. These updates can sometimes improve charging performance and overall functionality.
- Battery Health: Lithium-ion batteries have a limited lifespan. Over time, their capacity will naturally decrease.
Common Mistakes to Avoid
- Using incompatible chargers or cables.
- Exposing the unit to extreme temperatures.
- Leaving the battery completely discharged for extended periods.
- Ignoring warning signs like overheating or unusual smells.
Professional Help
Sometimes, the charging issue requires professional attention.
Signs that Indicate Professional Service is Needed
- The Sherpa 50 still won’t charge after trying all troubleshooting steps.
- You notice swelling or deformation of the battery.
- The unit overheats or emits an unusual odor.
- You suspect internal damage.
What to Look for in a Service Provider
- Experience with Goal Zero products.
- Certified technicians.
- Positive customer reviews.
Typical Cost Ranges
Repair costs can vary depending on the issue. Expect to pay anywhere from $50 to $200 for repairs, potentially more if the battery needs replacement.
FAQ
Q: How long should the Goal Zero Sherpa 50 take to charge?
A: The Sherpa 50 typically takes 3-4 hours to fully charge using the included wall charger. Solar charging times vary depending on sunlight conditions.
Q: Can I use a USB-C charger from my phone to charge the Sherpa 50?
A: While technically possible, it’s not recommended. Phone chargers often don’t deliver enough power to charge the Sherpa 50 efficiently.
Q: What does the blinking red light on the Sherpa 50 indicate?
A: A blinking red light usually indicates an error or a problem with the battery. Refer to the Goal Zero user manual for specific error codes.
Q: How do I know if the battery is failing?
A: Signs of a failing battery include reduced runtime, inability to hold a charge, and swelling or deformation of the battery.
Alternative Solutions
If you’ve exhausted all options and your Sherpa 50 still won’t charge, consider these alternatives.
| Solution | Pros | Cons | Best For |
|---|---|---|---|
| Goal Zero Battery Replacement | Restores full capacity | Can be expensive | Severely degraded batteries |
| Upgrade to a Larger Power Station | Provides more power and capacity | Higher initial cost | Users with increased power needs |
| Contact Goal Zero Support | Expert assistance | May require shipping the unit | Complex issues |
Get Your Goal Zero Sherpa 50 Working Again
You’ve now learned how to diagnose and fix a variety of charging issues with your Goal Zero Sherpa 50. Remember to start with the simple checks, systematically work through the troubleshooting methods, and prioritize preventative maintenance.
By following these steps, you can confidently restore power to your devices and enjoy the convenience of your Sherpa 50 for years to come.
Did this guide help you fix your Goal Zero Sherpa 50? Share your experience and any additional tips in the comments below!